Frequently asked questions
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Getting started
What is Track Tutor?
Two things, for choirs, choruses, quartets, and any other vocal group. First, one organized home for the learning tracks you already have: a manager uploads the part tracks, builds playlists, and the whole group has them. Second, a player that lets every singer learn their part their way — their part up, muted, or solo — with the sheet music right beside the audio, ready to mark up.
Can Track Tutor split a stereo recording into separate parts?
No. Track Tutor plays the separate part tracks you already have, one file per part, the way a learning-track producer delivers them. It doesn't extract or separate parts from a stereo or mixed recording. If all you have is a stereo mix, it plays as one track — still a nicer place to keep it than a shared folder, but with one fader instead of four.
Can it make learning tracks from sheet music?
No. Track Tutor doesn't read a score and generate audio from it. It needs recorded part tracks — from your producer, your director, or a multitrack session. The sheet music you attach is for reading and marking up alongside those tracks.
Who is it for?
Choir and chorus directors, music teachers, ensembles, barbershop quartets — anyone who's ever sent four separate MP3 file links to a group chat hoping people would know which one is theirs.
Is this for barbershop choruses specifically?
Track Tutor works for any vocal group with up to six parts — SATB choirs, a cappella groups, gospel quartets, and yes, barbershop choruses. Barbershop happens to be where it was prototyped, which is why the marketing keeps mentioning it, but the app itself doesn't care what genre you sing.
How does it work?
- A manager adds a group and invites members.
- The manager uploads songs — up to six part tracks each, plus the sheet music and lyrics if you have them — and puts them in playlists.
- Members open a song in the player and set each part's fader the way they like: their own part up, muted, or solo.
- The PRE (pre-dominant) button highlights one part — your track comes up, the others drop back — and toggles off when you're done.
- Open the score beside the audio and mark it up. Your notes are yours; the director's notes are a layer everyone sees.
How do I prepare audio for a song?
Track Tutor expects each part as its own audio file. You'll typically get these from your learning-track producer, or by recording each voice separately, or by exporting individual stems from a multitrack session. Mono files per track are recommended to keep upload sizes down, but stereo files are accepted too. If a part lives on one channel of a stereo file — panned hard left or right — the upload form can pull just that channel into a mono track for you.
How do I sign in?
Email and password, or Google.
Which login should I use for the iPhone or iPad app?
Email and password. The iOS app doesn’t offer Google sign-in yet, so if you plan to use it, sign up with an email and password. Already signed up with Google? Reset your password to set up an email/password login you can use in the app.
Is Track Tutor free?
Free to start. A free group is enough for a quartet with a short set list, which is enough to find out whether it fits. Larger groups pay a flat monthly or yearly fee for the group; the singers in it never pay, and producers are always free. The tiers are on the Pricing page.
Audio & playback
What audio formats are supported?
Currently MP3 only.
How many tracks can I upload per song?
Up to six.
How much bandwidth does playing a track use?
Quite a bit more than a regular audio player. Track Tutor downloads each track of a song separately so you can mix them independently, which means a six-track song uses roughly six times the bandwidth of an equivalent stereo recording.
For that reason, we recommend playing on a Wi-Fi connection — unless you have a generous mobile data plan. Once a song is loaded, the audio plays from your browser's memory, so moving the faders, hitting play/pause, scrubbing the timeline, and toggling the PRE button don't trigger any additional downloads. But starting a new song or refreshing the page will re-download all of its tracks.
Can I add lyrics?
Yes — every song has an optional lyrics field, and the player has a Lyrics tab with adjustable font size for singing along.
Can I add sheet music?
Yes. Attach a PDF score to a song and singers open it right in the player — full-screen, pinch-to-zoom, and you can mark it up with a pen, highlighter, or musical symbols (breath marks, fermatas, sharps/flats/naturals, and more). Your markup is private to you and saves automatically. Directors can also add a shared “director’s notes” layer that everyone in the group sees.
Where are the audio files stored?
Uploaded tracks live in Google Cloud Storage. Streaming URLs are signed and short-lived, so only authenticated members of a group can play that group's tracks.
Groups & playlists
Are there limits on how many groups, songs, and playlists I can have?
The limits come with the group's plan — members, songs, and playlists per tier are on the Pricingpage. The caps are only on groups you create; there's no limit on how many groups you can join when someone invites you. Run out of song room? Ask for more from inside the app and we'll bump it — no charge.
What's the difference between an open and a private playlist?
Open playlists are visible to every member of the group. Private playlists are visible only to members the manager has explicitly added — useful for section-only rehearsals or work-in-progress sets.
Can members make their own playlists?
Yes. Any member can create a couple of personal playlists inside a group — private to just them, built from any of the group's songs. Handy for putting together your own practice set without touching the group's shared playlists.
Can I send messages to my group?
Yes. Every group has a Communications tab where owners and managers — and members too, if the group turns that on — can post messages to everyone. Members can choose to get those messages by email in Account Settings; either way, new messages show up with an unread badge next time the group is opened.
Can I put a playlist on my own website?
Yes. Owners and managers can make a (non-private) playlist embeddable and drop it into their own site — typically a members-only area — with a snippet of code. You choose which domains it's allowed to load on, so it won't play just anywhere.
Can voice parts be named Tenor / Lead / Baritone / Bass instead of SATB?
Yes. Voice parts are configured per group, so you can use whatever names match how your ensemble actually thinks about its sections. Playlists can also override the group default, in case casting changes from one piece to the next.
Can a learning track producer upload directly to my group?
Yes. Producers add a Creator profile (after a quick approval), build their library on their own, and share songs with specific groups. Once shared, the songs show up in your group library ready to drop into a playlist — nothing for the manager to download or distribute. Producer pricing and contracts are handled outside the app; Track Tutor handles the distribution piece.
Can I delete a group?
Yes — group owners can delete their group from the group settings page, but only after deleting all songs and playlists from the group. Deleting a group permanently removes its memberships.
The Player app
Is there a mobile app?
Track Tutor Player is a companion app for Android and iOS, focused on the listening side of things. Group managers still do their work from the web app — uploads, playlists, member management — but singers can grab the Player app to access their tracks more conveniently from a phone or tablet.
Where do I get it?
It's out now — on Google Play and the App Store. Sign in with your existing Track Tutor account and your groups are right there.
Does the Player app work offline?
Yes — once you've downloaded the songs you need, they're cached locally so they play without a connection. Useful for rehearsal venues with bad Wi-Fi, or when you're on the road.
Will background and lock-screen playback work?
Yes. The Player app keeps audio going with the screen off, surfaces a lock-screen widget with playback controls, and responds to Bluetooth and headphone buttons. Same on Android and iOS.
Support
How do I get help?
Discord — link's in the footer. We watch the channel like a hawk, or at least like a person who refreshes it while their coffee gets cold.